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Summary
An expert in collaborative and knowledge management tools for distributed teams, a wiki evangelist and developer, and a professionally qualified IT and Business Project Manager with almost 30 years experience in the public sector. Very strong planning, stakeholder management, organisational and IT/IS skills.
Professional Qualifications
• Prince2 Practitioner
• ISEB/British Computer Society Professional Certificate in IS Project Management
Key Skills
• Project planning and delivery
• Stakeholder Management and Communications
• Organisational and administrative skills (events, visits, conferences)
• Budget Management
• Supplier Evaluation, Management and Relationship
• Very strong IT skills: Microsoft Office 2007 Including Project 2007 and Visio 2007), Mindmanager 8, Adobe Flex Builder 3, Adobe Captivate, Adobe Dreamweaver, AutoPlay Media Studio 7. Wiki development on Wikidot, TWiki, Confluence and other wiki platforms. Very strong CSS skills and some Javascript.
Key Achievements
In 2009 developed the multi-user, Scotland-wide, database to handle the hundreds of responses to the public consultation on the Draft River Basin Management Plans for Scotland and Solway Tweed.
In 2008 project planned and delivered on schedule (December 2008 as directed by the EU) the draft River Basin Management
Plans for Scotland and Solway Tweed.
In 2008 developed the first ever wiki to be used at the Scottish Environment Protection Agency for distributed team collaboration and co-authoring documents.
Managed the delivery of Phases 2 and 3 of the Foreign Office intranet in 2005 to 2007 through the whole lifecycle, from requirements capture through to stakeholder management after roll-out.
Personally negotiated the £2 million+ contracts with Fujitsu Services for technical development of Phase 2 of the Foreign Office intranet in 2004 and Phase 3 in 2006.
Managed the administrative and logistical arrangements for HM The Queen's State Visit to Nigeria in 2003 and was honoured with the LVO (Lieutenant of the Royal Victorian Order).
Career History
December 2007 to December 2009 (contract)
Business Project Manager, Scottish Environment Protection Agency. Responsible for planning and managing two projects for the production of Scotland’s River Basin Management Plans and the introduction of the new Water Environment Charging Scheme for Scotland, including steering the projects through public consultation and Scottish Government approval. The IS component for the projects involved specifying and project managing the development of Geographic Information Systems to support the public consultations and developing the multi-user database to manage consultation responses by over 200 organisations and individuals. The role involved extensive stakeholder management across SEPA, the Scottish Government, external companies and members of the public. In the final few months the role concentrated on data checking and analysis for the final Plans. This was originally a 6 month contract that was extended by SEPA to 2 years.
February 2006 to November 2007
Project Director/Executive FCONet and WebMail Projects, Information & Technology Directorate, Foreign & Commonwealth Office
Delivery and direction of FCONet (intranet) and WebMail projects. Writing Business cases; budget management of £4 million a year; managing a team of 42 internal and external project team members; requirements capture (face to face/email/workshops) and analysis, tracking and reporting; product selection; benefits identification, measurement and management; programme level risks and issues; establishing change control process and managing changes; stakeholder identification, analysis and management; communications planning and implementation; programme and board level presentations; project document quality reviews; Post Implementation Reviews; Lessons Learned Reports; reporting to Information & Technology Directorate and FCO Investment Committee; FCONet development strategy and strategic fit; cases for and assessments of pilot projects; external supplier relationship (Fujitsu) and contract negotiation and management. Drafting Service Level Agreements, negotiating service contracts with Fujitsu and FCO Services.
June 2004 – February 2006
Deputy Programme Director, Knowledge Management Programme IT Strategy Unit,
Foreign & Commonwealth Office
As above but with stakeholder and budget management responsibility across all projects in the Programme including CRM, EDRM, and intranet totalling £17 million a year. Also Responsible for organising OGC reviews on the Programme and individual projects. The position also involved procurement and contract bid reviews and recommendations.
January - June 2004: Leave
February 2003 - January 2004
Head of Logistics for State Visit of HM The Queen and HRH The Duke of Edinburgh to Abuja December 2003
All administrative arrangements for the visit including accommodation, food, transport and communication. Liaison with the Royal Household. Honoured with LVO (Lieutenant of the Royal Victorian Order) by HM The Queen December 2003 for personal services to the Monarchy.
September 2001 - February 2003
Senior Management Officer, British High Commission Abuja
All High Commission management work including personnel management, finance and budgets (£2.5 million a year), security, transport, IT and estates. Investors in People coordinator. Managing the logistics for visits by the Prime Minister, DPM and other Ministers.
November 2000 - September 2001
Senior Management Officer and Entry Clearance Manager, British High Commission Abuja
As above but also Entry Clearance Manager covering the full range of ECM work. Liaison with BDHC Lagos, UKVisas and Nigerian government officials
September 1997 to October 2000
British Consul, British Consulate Jerusalem
Full range of consular, passport and nationality work in Jerusalem, the West Bank and Gaza Strip. Hospital, prison and court visiting and all other consular protection work. Consular statistical reporting. Managing the Consular Section staff. Managing the logistics of visits by the Prime Minister, Foreign Secretary and other senior visitors. Included project managing the opening of the British Government Office in Gaza.
March 1993 to September 1997
Project Manager, Home Estates Department, Foreign & Commonwealth Office
Planning the moves of departments and staff between buildings due to refurbishment work. Liaison with senior staff and other staff affected. Project managing the actual moves. Supplier relationship management with refurbishment and removal contractors, FCO departments, architects, furnishing and IT companies.
Earlier experience
April 1988 to December 1992: Management Officer, British High Commission Mauritius
December 1984 to March 1988: British Vice Consul, Abu Dhabi
September 1983 to September 1984: Full Time Arabic Language Training, SOAS, University of London (Foreign Office funded)
August to September 1983: Temporary Resident Representative, British Deputy High Commission Antigua
June 1982 to July 1983: Head of Registry, British Embassy Beijing
November 1981 to May 1982: Visa Officer, British Embassy Prague
February 1981 to November 1981: Desk Clerk, Iraq Desk, Middle East Department, Foreign & Commonwealth Office
March 1980 to February 1981: Communications Clerk, Communications Operations Department, Foreign & Commonwealth Office
March 1980: Joined HM Diplomatic Service
Education: 1972 to 1979: Watford Boys Grammar School. 9 ‘O’ levels, 2 ‘A’ levels
Family: Married, 3 children
Interests: Acoustic guitar, tennis and sport in general, slowly getting into playing golf and gardening, travel, mastering new software, travel, driving.
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